Go to Settings -> Network & Internet -> Network settings reset.. Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). I referred my sister. If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. See at . First troubleshooting step: turn off Wi-Fi. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I decided to switched to Mint Mobile like my friend recommended. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. 12. How do I activate a Mint Mobile plan with eSIM? Got my SIM card today and successfully activated it. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I configure my Android phone settings, Text SETUP to 6700 to have the correct settings sent to your phone (or just keep reading because we provide them below too). This will help you with problems related to data connection, text messages and domestic and international calling. Select the "Cellular Data" option and enter the following information into the fields: Cellular Data APN -wholesale Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) If you see this, you need to try holding different combinations of the volume buttons and the power button until you enter recovery (depending on your device). Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. With my phone it was automatically selecting the network operator. For more information, please see our She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Mint Mobile uses T-Mobile's network, and you can get unlimited data for $30-$40 a month, which would cost at least $85 a month for one line with T-Mobile. How to Fix Cricket Wireless Service Issues, About Us | Contact | Privacy Policy | Linkedin | Pinterest. and our Create an account to follow your favorite communities and start taking part in conversations. I have the 4Gb plan and pay $15/mo. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. Phone locked? Or a meme works too. Tried a second trial as well with the same results. Best for a single line with unlimited data. Packed. [Solved]. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. Is Mint Mobile Really Unlimited for $15? Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. Get $15 off your first order by using this Mint Mobile promo code. View Packages. Download the Mint Mobile app and log into your account. Use hotspot data. The SIM says it's activated, but I still don't have service. I changed back to 5G and made another call and it worked. Tap Reset Settings. Youll need to tap it again to confirm. The process should only take a few seconds. Sounds like your # was ported correctly but your APN needs an update. To check this: Not always. In order to achieve such affordable prices, Mint Mobile sells their plans in bulk 3-, 6-, or 12-month packages. MintMobileAlex 2 yr. ago Hey there! Mint Mobile is a mobile virtual network operator (MYVO) that was founded in 2016 by California-based Ultra Mobile. Find the IME number (punching *#06# into the dialpad usually works on Androids, otherwise check the About Phone section in settings) and use it to check on this page: https://www.mintmobile.com/byop/ . I am able to send text messages as well make phone calls. Can I get a new phone number with Mint Mobile? Save your new APN settings, then select them from the APN list on your device. Since we are unable to provide support through this channel, please let us take a look and assist you better by contacting us through any of our customer service channels or by calling our customer service number 800-683-7392, we work 7 days a week from 5 am to 7 pm PST. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap Control Your Air from Anywhere Control your comfort from . Make sure the other phone doesnt have a carrier yet. of your phone is set to one that doesnt offer optimal coverage. Of course shes frustrated and I would be as well. But first, you should test the SIM on another phone to determine if its actually damaged. You can think of them like the Costco of mobile carriers. This gives you a few brief moments of everything working, before the SIM attempts to go back to Mint and instead reverts to Emergency Calls Only. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. I'll be looking forward to your reply. It activated and Mint saw everything working on their end. I'll be looking forward to your reply. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. Check your APN settings and/or switch to the fast.t-mobile.com APN. In contrast, Android phones require you to insert the SIM face down. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. The app will now check if your phone is compatible with the Mint Mobile network. When re-inserting the SIM, make sure to place it in the correct position. Support is available 24/7 via phone by calling (878) 205-0088, . It's as if it cannot register a new sim properly. Press J to jump to the feed. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. There is no roaming either. It sets your phone up with all the crucial settings, like IP addresses and gateways, to (hopefully) get you connected. 3/8/2023. Editor's Rating: 4.5 / 5. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. Author: Amie Clark | February 20, 2023. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. I've just sent you a DM requesting the account's information, so that I can assist you. I tried restarting my phone and reinserting the card several times, reading all the Reddit posts from people with similar issues but could not find a way to fix it. 18.7 Mbps. 4G, calls, and texts all now work. Changing this is simple. Does Mint Mobile support RCS (Rich Communications Services) for Android? Remove and re-insert your SIM into the phone to resolve this problem. Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? Now that you know whats up with UpRoam, get ready to take to the skies. Wait for 30 seconds, then turn Airplane Mode off. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. When re-inserting the SIM, make sure to place it in the correct position. If the nano-SIM card doesn't work . You can use your own unlocked GSM phone by swapping the SIM card. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. It didnt work either. 150-200. If the message fails to send, see the next tip. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. Unfortunately, I think I need to switch back. Press question mark to learn the rest of the keyboard shortcuts. My phone is an iPhone XR and it is unlocked. Hi, I'll be glad to help you with this. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. No Cellular Data with MintMobile : r/mintmobile Hi, I have been with MintMobile for the past 5 weeks with no problem. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). Set APN Protocol to iPv4/IPv6 3. Remove and re-insert your SIM into the phone to resolve this problem. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. Information about service free instant amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about your device. I tried turning that off and then remove sim+restart. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. fast.t-mobile.com is the APN I already have. The following shows how to do it. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. I do not use VPN. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. It from 0 to 10 are automatically scored by our Tool Review tool based upon the data collected. Thank you so much! 5 in our Best Cell Phone Plans of 2023 rating and places No. Purchased. 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