As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. Overall was a very smooth process and went very quick. Tells us about your first 6 months on the job? Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. I take as much pride in selling a lower end product to a person with lower socioeconomic status as I do in selling a product to the CEO of a large company. "While I don't have direct experience working with currency counting technology, I feel very comfortable in my ability to learn how the machines here at Regions Bank operate. "A few weeks ago, I was having a pretty normal day at the front of the store. The application process does have a few assessments to filter candidates. These skills really helped me thrive in my last role where I was handling customers online, over the phone and in-person in our branch office. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Still hoping I get the job. Learn more here. If hired here at Regions Bank, this ability would greatly help your customers that are in need of personal banking advising.". I applied through college or university. Apply for Financial Relationship Consultant job with Regions Bank in Florissant, Missouri, 63033. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. If possible, try to stress the importance of and your ability to communicate effectively to your interviewer. Anonymous Interview Candidate in New York, NY, I applied online. Christopher Uss's Phone Number and Email Last Update. As you answer this question, be sure to stress to your interviewer that you are a team player by talking about your experiences in working as part of a team. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. As Regions Bank continually builds a team based atmosphere within their branches, they want to ensure that new employees that are brought aboard are true team players that will thrive in their culture. I ask myself if it is a duty that I as a manager should be handling first. I interviewed at Regions Financial (Atlanta, GA) in Nov 2022. I applied through a recruiter. If you have an example of a role you've held in the past where you've worked with customers, feel free to bring examples of times you had to work with differing personalities first hand. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. I applied online. How can you stand out? Ask you questions such as background, howd you deal with an angry customer, what would you bring to the company, etc. The process of the interview was very simple. The interview was about 45 minutes long, and there were to interviewers. To really sell your interviewer on your ability, try to use a real world example where you used features and benefits to meet someone's needs in a sales related situation. Regions Bank was written by Ryan Brunner on October 7th, 2020. Havent had my interview yet. But for me personally, the greatest thing that I've done with my family is volunteering at the local food pantry. How is pay, wlb & work culture. "Describe a time you overcame a challenging situation." Describe a time when you had to problem-solve/take initiative. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Florissant, Missouri, 63033. ", "I consider my management style to be a very adaptive one and I say adaptable in that I am able to cater my approach to each unique team member and each unique situation. Whats the best way to have a lack of compensation and incentive conversation in your department? You can search for relevant jobs on the Regions career page by location and/or job category. Last month, there was an overage, and I demonstrated my true character by reporting this to the management. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. All Rights Reserved. I build trust with people by doing what I say I'm going to do and delivering results on time. Based on that analysis, the customer then decides which of the factors of income and expenses can be altered to help increase their savings. Non confrontational. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. I applied online. Think about your definition of success. My interview was with 5 managers & the district VP, all were very nice. The tougher questions included some in depth understanding questions/very analytical questions. "I define success through my ability to reach the goals that are set out for me. The process took 3 weeks. The process took 2 weeks. The purpose of this page is to help you prepare for your job interview. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. "Give an example of a goal you reached and tell me how you achieved it. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. The process took 1 day. Some of my colleagues can't believe that I set aside 30 minutes to plan, but I know that making a plan actually saves me considerable time in the long run and makes me more productive. I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. We use cookies to ensure that we give you the best experience on our website. Prior to your interview, be sure to consider all of the training and development that you've done over time and talk about a thing or two that really exemplifies your will and desire to get better at your work and, in turn, the success of your organization. In my five years within banking, I have never been involved in a discrepancy.". Overall was a very smooth process and went very quick. On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. Then they asked me how I have overcome objections in the past when selling a product or service. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. Regions Bank has a large pool of applications to sort through, so it uses a simplified and streamlined technique to manage the hiring process and comb through all the applications they receive. The 401k plan performs well compared to peer . Financial Consultant Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About a month 31% About two weeks 30% About a week 17% About a day or two 16% More than one month 5% Most reported steps Background check 85% On-site interview 82% Drug test 80% Phone call/screening 73% Regions Financial Corporation is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Ive inquired about pay but its gotten nowhere. Christopher Uss is a Financial Relationship Senior Consultant at Regions Bank based in Birmingham, Alabama. Before I could even say anything back to her, she then began berating our store for selling inferior products and she demanded to see a manager right away. How is their IT department for roles like Director or VP? Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. How is their IT department for roles like Director or VP? Your interviewer will likely be able to simply answer this question themselves by simply looking at your resume. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Tell me about a time when you were given a goal to achieve. "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. Overall was a very smooth process and went very quick. Describe a time you dealt with a difficult customer. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. , Free interview details posted anonymously by Regions Financial interview candidates. OR. Tell me about a time you had to plan and organize for an event. I feel that many of my positive work-based skills and qualities are because of how she interacted with and trained me. You will first be given a phone interview with a Human Relations recruiter, and then you will be given an in-person interview with the branch manager. What do you dislike about your current role? With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. I'm happy to say that I never had an issue with a till that was off at the end of a shift or a customer that complained about change that I had given them. How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? 11/30/2022 12:30 PM. I applied online. View Abigayle Sartain's business profile as Financial Relationship Consultant at Regions Bank. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Bradenton, Florida, 34202. This position offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development and upward mobility. Why do you want to work in this Regions office? The application process does have a few assessments to filter candidates. Questions ranged from theory and problem solving to behavioral. I got along with the boss so it went very well. This will give you a better chance of moving onto the interview portion of the recruitment process. Second with the branch manager in person. Anonymous Interview Candidate in Jacksonville, FL, I applied online. Contact us here. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Financial Relationship Consultant Interview. I applied online. Any experience in this position? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. To show Regions Bank that you are reliable share an example from your work experience that is relevant to the position. I applied online. In speaking with the client, they were very unhappy about our customer service and overall pricing. As you answer the question, stay focused on the professional and resourceful approach that you would take with customers when put in this situation and don't hesitate to talk about any similar experiences you've handled in the past on the job. How did you handle the situation and what was the outcome? Having not had experience supervising individuals up to that point in my career, I was very hesitant at first. Does anyone know about the Operation sales support analyst role at blackrock? I interviewed at Regions Financial (Jackson, MS) in May 2021. As calm as I could, I told the lady that I would be very glad to take care of a return for her and I'd be happy to put her in contact with a manager. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. It was late fall as the holiday shopping season was ramping up and our store was very short staffed due to a maternity leave and two employees leaving on short notice. The process took 1 week. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. Staying organized is essential to make sure that you are thorough and pay attention to details, to keep customers happy. I interviewed at Regions Financial in Mar 2020. The process took 4 weeks. How do you plan on going about being successful in this position? I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. Dates shown above are approximate. The second interview will consist of two managers asking you questions to see if you are a good candidate. I applied online. Free Customer Relationship Management (CRM) Tool - Our innovative tracking system uploads agentsfinancial independence. I would interview there again. Compensation data tools, salary structures, surveys and benchmarks. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Would recommend to anyone to apply. Highly recommend looking into this company! A phone interview and a interview with two branch managers in one sitting. I spoke with a recruiter and set up and interview for and over the phone interview over a week later. As you answer this question, try to paint a clear picture for your interviewer that explains all of the contributing factors to you being overwhelmed. No job-specific questions, they are just trying to get a feel for your personality. ", Tell us about yourself and your experience. Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. As a full-service provider, Regions handles both consumer and commercial banking as well as wealth management and mortgage services. ", "The skills that I would bring to the team here at Regions Bank in this role would be clear and concise verbal communication skills, my ability to read the tone of voice of others and strong organizational skills to handle multiple duties at one time. But, I do consider myself to have a very high technical acuity when it comes to machinery and technology. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions, Opens the Fishbowl by Glassdoor site in a new window. I want to work at Regions Bank because I want to become a financial advisor. Great interview! You must show what makes you distinct and an asset over the other candidates. I applied online. Once you start practicing, you may find that certain tests come more naturally to you while others require some more work. OR. For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. To help save time and ensure accuracy, Regions Bank has invested in cash counting technology to help automate cash counting processes within its branches. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. Got along with the client, they are just trying to get a feel your! A lack of compensation and incentive conversation in your department pay attention to details, to customers. 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