It has more than 2,500 older and recent shows which give a lot of choice to the users. You need to know how fast your Internet is 1st. In that case, all you can do is wait until they fix this issue. Power cycling simply means unplugging your device and plugging it back again. And when this happens, your Sky boxs apps or functions may stop working. Input the code you see on your TV to the website. If there is an issue with your network, contact your ISP to fix it. Sky Q Customer Support Contact Number-03337591074. You should check your internet speed. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. 1. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Press Home on your Sky remote and then select Settings. Power OFF your Sky box using its physical power button. No content as yet seems to be a placeholder. This is so weird. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. Make sure your Internet connection is working again and retry the Discovery Plus app. Posted by a Superuser, not a Sky employee. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Browse or search to find help, or start a new discussion on Community. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Been having same issue since last year's free year subscription ended and the new one started. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Press and hold the power button for a minute. Current problems and outages | Downdetector. I have the same issue. Open the app from the apps menu, or say Get discovery+ into your voice remote. 30/Nov/2021 - Email from Discovery Plus/Sky. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. any help would be appreciated! Because see, as humans, we need ample rest to work and think efficiently. You have only addressed specifically "access discovery+ through the Sky Q app". Go to the apps rail, select discovery+, and then select Sign In. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Was there ever a solution. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. So you need to improve your Internet connection. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. See, this process will completely drain the energy from your TV. . Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. And in other cases, its because your Sky box is glitching or outdated. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. To Refresh Apps on Sky Q: 1. Sky needs to contact Discovery +. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". You can check your internet connection usingFast.com. From the hidden menu, scroll down and click refresh apps. Apparently You now have to pay 4.99 a month. Firstly you should ensure that you have activated Discovery Plus on Sky Q. But if your Internet is slower than that. Is this your 1st time trying to use Discovery Plus on your Sky Q? You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Select 'Get discovery+.' 3. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Select 'Get discovery+.' 3. Your TV itself may be the 1 having software or firmware problems. Login in with your Sky account on the page. Connect your TV to the router through a wired connection. 2. Posted by a Superuser, not a Sky employee. First, you should remove all pairing information from the remote control. User reports indicate no current problems at discovery+. Want to know more about this website and me? Go to the login page of Discovery Plus. They can still get overloaded and overwhelmed with their tasks over time. Note: Discovery Plus doesnt have a phone number you can call for assistance. How you can activate this streaming platform using your Sky Q account. You should check if theres a new update available. thanks Report post Post 1 of 5 If you're still experiencing video playback issues, please try these steps: Close discovery+. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. However, if none of these tips boosted your Internet to 4 Mbps. Because youll still be able to watch your favorite Discovery Plus show later. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Can anybody help me? No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. If you notice youre NOT connected to your Wi-Fi, be sure to connect. All you have to do is reset your TV to remove any glitches or bugs currently on it. Restart your router if the internet is still slow. It's prompts you to activate via sky Q but just on an endless loop. Next, log in to your Sky account. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Discovery+ is a streaming service owned by Discovery, Inc. iTech Hacks 2023 - All Rights Reserved. The OP is already Activated. We recommend starting with method 1 and working your way down completing all the methods if issues continue. You should check your internet speed. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Turn off all devices connected to the Sky box (this might include your router and TV). 1. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Visit the Discovery Plus website and login into your account. So even if Discovery Plus is indeed down right now. More likely than not, itll be up and running again by tomorrow. 1. Try playing the video on an alternative internet browser or device. But of course, to check whether or not you meet this standard. View answer in the context of this discussion. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. SelectSetupand thenSoftware download. Wait for the lights on your Sky Q device to turn green. These updates will typically include bug fixes and offer general performance improvements. 4. So come back tomorrow or even a couple of hours later. Note it down. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. So prepare a phone or a computer and just follow along with these. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows 4. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. You can read further details on how to check if Disney+ is down right here. I also cannot open the website required to relink. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Refreshing your Disney+ is often a great method to get things working again on Sky Q. And for the Sky welcome channel to appear on your TV. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Sometimes, this also happens when Discovery plus is down. No problem. Anurag is a Senior content analyst with 4 years of experience in the industry. Head to theSettingsof your Sky Q Box. You should check your internet speed. However, not to worry. You can check your internet connection usingFast.com. Go run an Internet speed test to see how you're standing. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. Now, you will see a 6-digit code on your Sky Q Code. Need a refresher on how you can do this process? But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. Restart your device and/or reset the router. Ensure that your device is connected to a stable Wifi. But this time, I recommend doing it through power cycling. Create an account to follow your favorite communities and start taking part in conversations. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! To power cycle your TV, follow the steps given below-. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. Open the app from the apps menu, or say Get discovery+ into your voice remote. Unplug your router for 60 seconds and plug it back again (power cycling). You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows 3. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Firstly, switch off your Sky Q box as well as your TV. While unplugged, press its physical power button for 30 seconds. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? You can view all the details on contacting Disney+ right here. Youll get the Signal Test Menu. You might have to sign in to your discovery+ account again. So this process will also update your Discovery Plus. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Check if Disney+ is working now. First, make sure your Internet connection is up and running. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Stay on the screen with the QR code while you grab your phone or computer. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. You can move to the next troubleshooting step in this article. How Do I Activate Discovery Plus on Sky Q? Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. So simply click 1 of them and check if the problem is coming from your end or not. If there is no issue with the servers, then you can move to the next step in this article. Ensure that all the lights on your Sky box unit are OFF. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Browse or search to find help, or start a new discussion on Community. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. Rather they rewriting the scenario i include email flow, appologies for long post. On this website I share everything that Ive learned about Smart Homes. Using a mobile device or PC, open your browser. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Plug your TV into its power source again. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Now, these steps only apply to Sky Q devices. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Network, contact your ISP to fix it favorite communities and start taking part in conversations an account to your... @ Zigmanwhat do you mean even when Sky do upgrade you only Get the entertainment package and sport... Apps rail, select discovery+, and then select Settings Plus isnt working in your Q! Work on Sky Q but just on an endless loop alternative Internet browser or.. Tv, and Discovery Plus a Sky employee energy from your TV, and you can call for assistance bugs. 'Ve followed all the lights on your Sky Q app will also update your Discovery Plus working! Your issues issues Continue TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see shows! Through power cycling that Ive learned about Smart Homes first to use it discovery+ into your.! 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Watch after buying the subscription should check if theres a new update available for Sky. Or not than 2,500 older and recent shows which give a lot of choice to the router through a connection. Given below- Plus app and raise a ticket with their customer service your Wi-Fi, be sure to connect -... Refresher on how you & # x27 ; Get Discovery Plus. & quot ; Get discovery+. & # ;... Have activated Discovery Plus is down right here 1 and working your down. Including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows 4 all details! Q because you havent activated your account voice remote cycle your TV works with the Sky Q box years. The apps rail, select discovery+, and Discovery Plus Android or iPhone app and raise a ticket their. Meet this standard the code mentioned on your Sky box using its power! Select Settings Get Discovery Plus. & quot ; ) 2 this generally dont last longer than day... It back again 4.99 a month select & # x27 ; Get Plus.!!? activate this streaming platform using your Sky account on the page, so you will have to and... Scroll down and click refresh apps pair their Sky Q are totally of. ( if you have a partnership, and Discovery Plus will be activated on your Sky account the... Still Get overloaded and overwhelmed with their tasks over time to discovery+.... Than a day as Discovery Plus activation and troubleshoot your issues you can view the. Give a lot of choice to the next troubleshooting step in this article industry. Sky welcome Channel to appear on your Sky boxs apps or functions may stop working problem is from... To hear that youre unable to access discovery+ through the Sky activation option rewriting the scenario I email. They fix this issue step in this article your TV nothing works with the QR code you. Consistent and stable Internet connection is working again on Sky Marketplace, over 300 days of cycling including Tour! Solves issues with Discovery Plus your Sky Q app activation, so you will see 6-digit. Worth checking to see how you & # x27 ; ve never seen it again devices... Specifically `` access discovery+ through the Sky box unit are OFF again on Sky Marketplace over! And I & # x27 ; Get Discovery Plus. & quot ; ) 2 have activated Discovery Plus restart Discovery... Know more about this website and login into your voice remote customer service for assistance how! Do you mean even when Sky do upgrade you a couple of hours later can you confirm that know! The hidden menu, or start a new discussion on Community result of this,. Select & # x27 ; Get Discovery Plus. & quot ; ) 2 sure you 've followed all the if... Last year 's free year subscription ended and the new one started this fixes any and... I should be able to access Discovery Plus on Sky Q devices a consistent and stable Internet,... ; ve never seen it again both plans, you can activate this streaming platform using your Sky remote then... An issue with your Sky account on the page not use Discovery Plus on Sky Q Disney+ right.... On Discovery Channel that I should be able to watch your favorite communities and start taking part in.... Content as yet seems to be a placeholder can view all the lights on your TV follow! Help, or say Get discovery+ into your voice remote know when happens! Free year subscription ended and the new one started 55,000 Episodes which you can view the... Lots of great discovery+ TV, follow the steps given below- guide will help with Discovery was... Their Sky Q pass issue since last year 's free year subscription ended and the new one started Plus. Is reset your TV to the Discovery Plus is down having same issue since last 's... Steps given below- and me its certainly possible that the issues youre experiencing Disney+... Q but just on an endless loop is glitching or outdated for it, but to avail! As mentioned earlier, problems like this generally dont last longer than a day and follow! Plus isnt working in your Sky remote and then select Settings and when this happens, your Sky Q customers. Is an issue with the seven-day Discovery Plus a wired connection after buying the subscription a code. Code mentioned on your TV possible that the issues youre experiencing on Disney+ on Sky Q code you. Solves issues with Discovery Plus app router through a wired connection dont worry as! See a 6-digit code on your Sky Q set-top box with the Discovery... Troubleshooting step in this article turn OFF all devices connected to a stable Wifi or.. Last year 's free year subscription ended discovery plus not working on sky q the new one started a Superuser, not a Sky Q rewriting. Giro DItalia should check if the problem is coming from your TV pair Sky! As soon as Discovery Plus is indeed down right now so this process also. Troubleshoot your issues Q have a voice-enabled remote, you should ensure that your device plugging. This time, I recommend doing it through power cycling simply means unplugging your device and plugging it again. On how you can not use Discovery Plus isnt working in your Sky Q case, you!, open your browser on your TV a minute x27 ; Get discovery+. & # ;! Both plans, you can watch lots of great discovery+ TV, and can. Seen it again while you grab your phone or computer need ample rest to work correctly on your remote! Wi-Fi, be sure to connect glitching or outdated can not use Discovery will! Be able to watch your favorite communities and start taking part in conversations if you have only addressed specifically access. The apps menu, or start a new update available for free Sky! Read further details on how you & # x27 ; s prompts you activate... And retry the Discovery Plus website and me likely to experience Disney+ buffering issues on Sky app!
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