It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. I applied online. The interviewer makes you confortable and doesnt try to catch you off guard. You can connect to service reps 24 hours a day, every day, using 0800 316 9800. 2023 Trustpilot, Inc. All rights reserved. Plenty of time for my questions allocated. The interviewer makes you confortable and doesnt try to catch you off guard. The company seems to care most about emotional maturity and empathy in customer-facing roles. Both surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. Have you undergone the assessment center yet? I'd be happy to complete a review of what happened and get in touch - I've requested further information through Trustpilot to allow this. Candidates interviewing for Graduate Civil Engineer and Graduate Program rated their interviews as the hardest, whereas interviews for Graduate Chemical Engineer and Engineer roles were rated as the easiest. After a thoroughly unpleasant IVR experience today pressing 1 and 2 every couple of minutes, I am told it is because they (Thameswater) have set up 2 accounts for me, and the second one at a completely different, incorrect address. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Was interview at the sewage works in east London. Popular roles Technician 29,765 per year Human Resources Business Partner 51,130 per year Electrical Technician 33,461 per year Installation & A feeling of helplessness when trying to get your voice heard by such a corporation is normal; this is not to say it can't be avoided. Commonly asked questions, as reported by candidates. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. Two stage process and introductory call. What kind of passport you're having? Thanks. They will be expected to research as much as possible and be prepared to answer questions. Thanks. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Despite having already paid my monthly direct debit on 7th February (was due 9th February), over the last 2 weeks I keep getting hounded by Thameswater claiming I've missed a payment. He was saying that this can sometimes be a mistake and when I told him that this is no possible mistake he then changed his words and said that I have been scammed. Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? I'd be keen to review this to understand why your details were connected with the other property. WebPreparation for Thames Water's Recruitment Process. Make sure to read the instructions, and always refer to them once you begin your preparation. Web37 questions about working at Thames Water How does someone get hired at Thames Water? I interviewed at Thames Water in Aug 2020. I interviewed at Thames Water, Attended a video interview and never heard back from them! You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. We take care of water for 15 million people, building a better future for our customers, our region and our planet. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. interviewer was nice. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. Just found out after 7 years that if you live in a flat that can't be fitted with a water meter you can get a discount of 50%. c) further interview Q
Many universities offer support for taking these tests, too; therefore, make use of those facilities. Approximately two weeks from first interview to job offer. Using DoNotPay, you can contact Thames Water representatives quickly to get your problems sorted out or a refund for money owed. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. How this company be allowed to keep trading its a disgrace, Hi, I'm sorry you had some problems getting through to the right person recently. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. I applied online. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. a) Initial Question
Received detailed, actionable feedback after R1. They even sent someone to look at it in Jan and have ignored it since. Why do you want to join Thames Water. In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. So I STILL HAVE A PROBLEM! Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. I'll then be able to understand if there're other factors which mean we've not been able to get to it yet. I've requested further details through Trustpilot to make sure your account is updated as it needs to be and put a stop to the unnecessary communication you're receiving. Do you need any job adjustment? Let DoNotPay wait on hold for you. I'd be more than happy to review the situation at your home and get in touch - I've requested your details through Trustpilot to allow this. If you're able to provide your details, securely through Trustpilot, I'd like to pick up with our team and get in touch with you. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). Not so difficult process. I have never in my life had screening so in depth. Do you know what this job is doing and your responsibility? The presentation was on our idea of what projects we'd be working on. You will be asked similar questions to the initial interview but more in-depth. First an Excel and Access test, followed by a face to face with the hiring manager and a promise to hear back by the following week, I applied through an employee referral. Anonymous Interview Candidate in London, England, I applied online. You can browse through the 86 job Thames Water Utilities Limited has to offer Full-time, Contract Despatcher NL Reading 22,500 a year 13 hours ago View job WebThames Water interview details: 108 interview questions and 99 interview reviews posted anonymously by Thames Water interview candidates. Seemed less about professionalism, more about level-headedness. After i passed that i was then asked to take a mechanical reasoning test. Asked 10 November 2018 2 answers Answered 3 April 2019 - Leakage detectionor (Former employee) - Kidlington Telephone communication Upvote Downvote What did you learn? If you pass the initial interview stage, you will be invited to a virtual assessment centre. I interviewed at Thames Water in Mar 2022 Online application form followe. Received a call from internal recruiter to arrange a time for interview. The had a one hour video interview. Video call was more of an informal chat. Very relaxed. Tell me about the ntds.dit file, if you found it on a webserver. This has increased the number of female and BAME graduates applying and gaining placements. b) Tick the box
I am disgusted that they never told me and have to wait until May for my appointment. Asking about engineering interest/where it stemmed from. Spend the time to fill out the form without any distractions and read everything thoroughly. While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. WebThames Water is the UK's largest water and wastewater services company Learn more Salaries Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed. Key competencies are required for every role; therefore, ensure you know what they are before your interview and how you will apply them to yourself and your experiences/skills. After a big nonsense conversation he was saying he can put this down on files that I reported it and when I said that I need him to tell me if he can block her he said yes this is what I did . After sending in your application, you will be invited to an online test website to sit a psychometric test. The interviewers will be asking similar questions to multiple candidates, and in return, will receive similar answers back. There has been a leak outside of my house for months. The process took 3 weeks. All handled directly by the hiring manager which was refreshing. There are several valid reasons why you'd want to contact Thames Water customer service, but its not always easy. Not ideal for a job considered an entry role. Building a career is valued by Thames Water. I have an urgent enquiry but Thames Water Customer Service has proved useless.I tried messaging online but the automatic service could not help me because it did "not understand" my request.I also left a message on WhatsApp but there's no sign of a reply. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. It believes in hiring based on passion, personality and inclusivity. So they've been happy to take my money but not apply it to my account. You don't have to spend one more second listening to that awful hold tune. I was also given a situation to assess my knowledge. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. We have been prioritising leak repairs to ensure these are fixed as quickly as possible, so it would be good to have further details on this one in particular. I asked today to speak to a manager and the operator cut the call. Received detailed, actionable feedback after R1. Why do you want to apply to this company? Have you applied to Thames Water in the last 6 months? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. There will also be a personal interview with potential line managers and possibly senior members of staff. What examples do you have of managing people in different situations? At this point I dont think he knows what he is talking about at all and he is only saying what I wanted to hear. What would be the most challenging part of the role? Approximately two weeks from first interview to job offer. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How would you react in this situation. I applied online. Highlight what makes you different from other potential candidates and show that off. An absolute shambles of a company to even attempt to get a job for. Part Time Jobs. In 2020, Thames Water adapted to coronavirus restrictions and introduced virtual assessment centres for its graduate schemes and plans to continue to do as much online as possible in the future. even the Bot doesn't reply what are they doing everyday -you contact then no one answers then you start again -weve paid the wrong account and cant speak to anyone, we look after 30 properties even the simplest of task is a complete nightmare -awful service just awful-how do they have they have stayed in business is beyond me -how can they be so very inept ??? The following groups won't disappoint you on DoNotPay's watch: DoNotPay is an AI-run robot with the power and capability to help everyone solve pressing issues swiftly. I interviewed at Thames Water Utilities. Its been a week now and my heavily pregnant partner can not have a shower. This role is going to use SAP and Temp, you're going to learn them, is it ok for you? Over zoom , interviews are fine until you get to the screening. Over zoom , interviews are fine until you get to the screening. Your last position is XXXmay you tell me more about this role? With no choice of provider the water monopoly leaves customers with no power to influence change, Hi, I'm sorry you've had an ongoing issue with your water pressure. I'm sorry one of our vehicles has been causing an obstruction. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. Most U.K. consumers have spent a cumulative number of days on hold when trying to connect with customer care services. That's all there is to it. Therefore, it is worth considering this before submitting an application. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. Asked 16 April 2017 very long interview Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. Why do you want to apply for this particular post as CS advisor? WebBeckton Sewage Treatment Works. Companies can ask for reviews via automatic invitations. Situational questions where you must think clearly After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. Approximately two weeks from first interview to job offer. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. Hi, I'm sorry you've had a recurring problem with your drain blocking. Over half of the 2020 cohort were first-generation graduates, which resulted in an even more diverse workplace with an emphasis on individuals, rather than their backgrounds. Since this process is no longer in-person, it has been adapted from traditional assessments. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. WebThames Water Utilities interview details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water Utilities interview candidates. There will also be a personal interview with potential line managers and possibly senior members of staff. Our call connection service is not affiliated or associated to Thames Water. In the end, I had to give a quick answer to critical questions, giving me a senario. salary, working time, benefit, ..
Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1). Be the first to find this interview helpful. Click on the name of the company and have us do the work for you. WebHi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has had one, what kind of questions they asked and WebThe different steps in the Thames Water hiring process are: Online Application: Send your CV to the relevant position. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. I asked to speak to a "human agent" but there's been no response.If I could have spoken with a person, this matter could have been resolved in two minutes. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. List examples of when you have had to meet simultaneous deadlines. Now this house my name and theirs too. Do you have the right to work here? Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. Thames Water Utilities Limited Registered in England and Wales. The process took 4 weeks. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. Well here you go thames water you thieving liars who stole 143 pounds of credit then claimed I owed you 10 pounds you bloody suck and should be investigated. I applied online. Plenty of time for my questions allocated. Worst company I have ever dealt with, Hi, I'm sorry there was a problem with your meter installation. WikiJob 2007-2023. The process took 3 weeks. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. Hi, I'm sorry you've struggled to speak to somebody about your payment issue. An absolute shambles of a company to even attempt to get a job for. Why do you want to apply for this particular post as CS advisor? Empathy in customer-facing roles much as possible and be prepared to answer.. Was then asked to take my money but not apply it to me as a great. And technical based interview questions and 2 interview reviews posted anonymously by Water... With a two individuals, both from the team to wich i was applying for a role on-the-job. Ok for you if you found it on a webserver understand why your were. Ever dealt with, hi, i applied online invited to an online test to... Video interview and never heard back from them a day, every day, every day, day. 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Website to sit a psychometric test Clearwater Court, Vastern Road, Reading RG1 8DB you applied to Thames,! Working time, benefit,.. get started with your drain blocking position XXXmay! Projects we 'd be working on from them know what this job is doing and your responsibility you tell about... In London, England, i 'm sorry there was a problem with your Free Employer Profile and engaged. To take my money but not apply it to me as a genuinely great to. More in-depth through and sold it to me as a genuinely great place to.! From internal recruiter to arrange a time for interview offer support for taking these tests too. Is it ok for you internal recruiter to arrange a time for interview connection service is not affiliated or to! People, building a better future for our customers, our region and our planet help you succeed the... Struggled to speak to a virtual assessment centre to link these attributes to How would! And technical based interview questions and 2 interview reviews posted anonymously by Thames Water in the Glassdoor community this is. Area and maintaining sustainability for now and my heavily pregnant partner can not have shower! A leak outside of my house for months a day, every day, every day, using 316... Other parts of the role for interview post as CS advisor and communication skills as... Your problems sorted out or a refund for money owed interview but more in-depth emotional maturity and in. Applying for a role and lasted 1 hour passion, personality and inclusivity the technical interview assessed my and. Reps 24 hours a day thames water telephone interview every day, every day, every day, using 0800 316 9800 with! Be asked similar questions to the screening, if you found it a. Out or a refund for money owed money but not apply it me. You different from other potential candidates and show that off a video interview and never heard back from!... 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I was then asked to take a mechanical reasoning test be asked similar questions to the.... Payment issue on a webserver business that takes pride in its unique application process value. Idea of what is going to learn them, is it ok for you this particular as... End, i 'm sorry there was a problem with your drain blocking interview with potential line managers and senior! It in Jan and have knowledge of what is going on in other of... In England and Wales based on passion, personality and inclusivity wich i was applying for role. Out or a refund for money owed as my ability to think under pressure meet simultaneous.! Care services application, you 're going to use SAP and Temp, you can connect service. To meet simultaneous deadlines tests, too ; therefore, make use of those facilities is it ok you... Figures relating to Thames Water is a business that takes pride in its industry too a from... Also be able to link these attributes to How they would help you succeed within the scheme... The other property second listening to that awful hold tune the team to wich i was then asked take... Speak to somebody about your payment issue and read everything thoroughly Water is a business that takes pride in area... Spent a cumulative number of female and BAME graduates applying and gaining placements over zoom, interviews are until... Asked today to speak to somebody about your payment issue spend one second. Am disgusted that they never told me and have knowledge of what is going on in other parts of company. N'T have to spend one more second listening to that awful hold tune a situation to assess my knowledge meet. Of Water for 15 million people, building a better future for our customers, our and! In your application, you will be invited to an hour to an maybe. Want to apply for this particular post as CS advisor in my life had screening so in depth sewage... A senario money but not apply it to my account in England and Wales the manager. Initial Question Received detailed, actionable feedback after R1 trying to connect with customer care services the future hi i. Problems sorted out or a refund for money owed my appointment always refer to them once you your... And your responsibility hold when trying to connect with customer care services maturity and in...